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FOREWORD

Unique Training

Hotel Managers who have proven to be the most successful in their profession are those who are efficient in both practical and management aspects of the job as well as having highly perceptive skills in customer service and communication. SHMS offers students a high quality education which trains students in all the required skills to prepare them for a successful career in a highly competitive industry.

The structure of the academic programs achieves this by combining management theory with practical experience. The combination of a 5 month academic term followed by a 4 - 6 month paid internship allows both the theoretical and the practical aspect of hospitality to be developed. With the aim of ensuring an international approach to teaching and with the multicultural classroom atmosphere, students gain an international awareness of the industry and develop effective global communication skills.

All lecturers are well qualified and experienced in both the field they are teaching and in lecturing to international students. All lecturers participate frequently in staff development programs. Many SHMS lecturers have worked for many years in our institution. Our lectures are the backbone to ensure graduates carrying strong academic knowledge as well solid practical skills.

The inspiring and impressive campus, Caux-Palace, was the first 5 Stars hotel in Switzerland, which has been continuously updated to be the best hotel training facilities. Living and learning in a five stars facilities provide the best possible condition and environment in order graduates are able to work in the hospitality field at the same levels.

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Member of ASEH, Swiss Hotel Schools Association